Welcome to
Illume

We would like to take this opportunity to extend a warm welcome to you, the fortunate owners and residents of Illume. Civium Communities will be your Strata Managing Agents and look forward to the opportunity of enhancing the living experience of your community.

We hope that your move into your new home is smooth and seamless, if there is anything we can do for you please do not hesitate to contact our team.

Key contacts

Building management

William Curtis-Martin
william.curtismartin@civium.com.au
0437 777 213 

Strata management

Madison Duberal
UP15865@civium.com.au
1800 225 945

After hours emergency

1800 782 962
Monday – Sunday: 5.00PM – 8.30AM
Weekends and Public Holidays are supported 24 hours a day

Helpful information
for new residents.

Please only book-in once you have a set date and time for your move. Multiple bookings will be verified and may be removed.

Each booking has a duration of 3 hours. The Building Manager will be available to hand out the lift key at the beginning of each booking.

If you choose the 2.30pm booking, you must return the lift key to the Body Corporate letterbox when you are finished.

Moving trucks are to park in the allocated spot on Light Street. Removalists will ONLY use the elevator with the lift blankets for moving in purposes.

Please note: Weekend move-ins are not supported by Civium’s on-site team and the lift key will not be available.

Book your move

Booking reservations have a duration of 2 hours but residents are welcome to book multiple time slots if they would like to reserve the BBQ area for a longer time period.

Residents must leave the BBQ area clean and tidy after their booking.

Book BBQ area

We request that residents take all large format cardboard recycling to the nearby Mugga Lane Resource Management Centre.

Large format cardboard cannot be disposed of through the waste chute. Attempting to do so may lead to clogging and disruption of the waste disposal system.

Direction from Illume to Mugga Lane Resource Centre can be found here.