We will be closed from 24th of December to 5th of January. For strata related emergencies during this time, please call 1300 724 256. For residential property management, please see the emergency trades list.
Contact our
after-hours support line.
Civium provides essential after-hours support for urgent matters in plumbing, gas, electrical faults, storm damage, and security issues. This service is available from 5:00pm to 8:30am on weekdays, and 24 hours on weekends and public holidays.
Whether it’s a burst water pipe, a gas leak, a dangerous electrical fault, or significant storm damage, Civium ensures that your emergencies are promptly addressed.
What constitutes an
after-hours urgent matter?
- Burst water service
- Blocked sewer system
- Serious roof leak
- Gas leak
- Flooding or significant flood damage
- Dangerous electrical fault
- Failure of gas, electricity, or water supply to the premises
- Failure or breakdown of essential services for hot water, cooking, heating, cooling, or laundering
- Significant storm damage
- Significant fire damage
- Fault or damage making premises unsafe or insecure
- Fault or damage likely to cause injury to person or property
- Serious fault in common area doors, staircase, lift, or other common areas hindering access and use of the premises