Question

How do I reduce personal confrontation and communication with my tenants?

What they are really saying

I do not want to manage the day-to-day of the Property Management process. How do you alleviate this pressure?

Our Answer

Simple Listing Process

We have a simple Four Step Listing Process:
1. Fill out the Property Management Form
2. We will make recommendations on what channels to market your property through
3. We will provide written and/or verbal feedback after each Property Inspection
4. You choose the tenant that you believe will best look after your property. We will background check all tenants before passing them on to you

Dedicated Leasing Consultant

Let your dedicated Leasing Consultant deal with the day-to-day of Property Management.

They will work with your tenant to:

/ Collect Rent
/ Negotiate any rental price increases
/ Organise and conduct property inspections at regular intervals
/ Organise and liaise with tenants on any trade or maintenance requirements for your property

Contactless Access

/ We have secure lockboxes onsite to minimise contact where possible

Question

How do I reduce the chance of vacancy for my property?

What they are really saying

I want security that my property will have tenants in it and I will have a secure revenue stream

Our Answer

Targeted Databases

/ We have a database of 30,000 prospective tenants that we segment to market your property to a highly engaged audience
/ Each Rental Listing website allows us to market your property to a differently targeted audience. We will run you through your options and discuss which sites are best for you to market through.

Simple Listing Process

/ Our channel recommendations ensure your property sits in front of a highly engaged audience
/ We process tenant applications at speed to ensure that tenants with multiple applications are not lost because we did not get back to them in a timely fashion
/ We have great access to tenancy databases which allow us to quickly vet tenants

Lease options (Short or Long)

We offer you the choice of lease agreements of:

– 6 months
– 12 months
– 18 months
– 24 months

We have also negotiated up to 5 year leases for Australian Defence, Government or Embassy circumstances.

Question

How do I gain transparency into the Property Management process and get updates on my property’s progress?

What they are really saying

I want to justify my Property Management fee.

Our Answer

Dedicated Leasing Consultant

Let your dedicated Leasing Consultant deal with the day-to-day of Property Management.

They will work with your tenant to:

/ Collect Rent
/ Negotiate any rental price increases
/ Organise and conduct property inspections at regular intervals
/ Organise and liaise with tenants on any trade or maintenance requirements for your property

Your Investment is cared for

/ Regular Inspections of the property to ensure tenants are delighted with living in your investment property
/ Organisation of regular maintenance works to ensure your property does not age prematurely

Ongoing Optimisation

/ We will negotiate annual rent increases in line with CPI or market conditions
/ We have systems in place to ensure tenancy renewals are signed before the current agreement has expired

Question

How do you ensure confidence in my revenue stream?

What they are really saying

I have bills to pay. I want to be sure money is coming into my account

Our Answer

Money in your account when you need it

/ Rent passes straight through our Trust Account and into yours
/ We follow up with tenants days prior and day of rental payments to ensure our owners do not miss a payment
/ We have a simple process for securing rental payments in the unlikely event that a tenant falls into arrears

Your Investment is cared for

/ Regular Inspectitions of the property to ensure tenants are delighted with living in your investment property
/ Organisation of regular maintenance works to ensure your property does not age prematurely

Ongoing Optimisation

/ We will negotiate annual rent increases in line with CPI or market conditions
/ We have systems in place to ensure tenancy renewals are signed before the current agreement has expired

Question

Will I miss out on any income or investment opportunities due to managing the property myself?

What they are really saying

I want to optimise my potential rental returns and minimise the risk of my asset diminishing in value whilst it is rented

Our Answer

Money in your account when you need it

/ Rent passes straight through our Trust Account and into yours
/ We follow up with tenants days prior and day of rental payments to ensure our owners do not miss a payment
/ We have a simple process for securing rental payments in the unlikely event that a tenant falls into arrears

Targeted Databases

/ We have a database of 30,000 prospective tenants that we segment to market your property to a highly engaged audience
/ Each Rental Listing website allows us to market your property to a differently targeted audience. We will run you through your options and discuss which sites are best for you to market through.

Ongoing Optimisation

/ We will negotiate annual rent increases in line with CPI or market conditions
/ We have systems in place to ensure tenancy renewals are signed before the current agreement has expired