Professional body corporate
management for Queensland

Queen Street Mall in Brisbane

Backed by a national team, we deliver localised and simplified body corporate management services across Queensland.

Brisbane

Based in the Brisbane CBD, our team specialises in managing small to medium-sized schemes across the city and nearby suburbs.

Learn more

Sunshine Coast

We understand the complexities of coastal property management and offer body corporate management across the Sunshine Coast, from Noosa to Caloundra.

Learn more

Gold Coast

From Surfers Paradise to Burleigh Heads, we offer body corporate management for new and established high-rise and townhouse communities.

Learn more

Hervey Bay

As Hervey Bay’s property market grows, Civium provides personalised body corporate management services for new and established communities.

Learn more

Bundaberg

Our team proudly offers comprehensive body corporate management services to meet the unique needs of Bundaberg communities.

Learn more

Central Queensland

We provide tailored body corporate management services across Central Queensland, including Rockhampton, Yeppoon, Gladstone and Emerald.

Learn more

We provide professional, end-to-end services to help you manage, maintain, and protect your property.

Body corporate management

We understand that managing a body corporate is about more than managing properties—it’s about fostering strong communities.

Our team delivers tailored solutions to meet the unique needs of each building we manage. Whether it’s a small complex or a large multi-unit development, our goal is to simplify the complexities of body corporate management and empower committees and owners to make informed decisions.

Strata building

Your body corporate manager is your go-to for everything from organising Annual General Meetings (AGMs) to ensuring compliance with QLD legislation. With a team structure that includes support staff for financial, maintenance, and administrative tasks, we ensure nothing falls through the cracks.

Our body corporate mangers will:

  • provide regular updates to keep your body corporate committee informed
  • collaborate with support teams to develop and execute plans for proactive management
  • deliver personalised service backed by Civium’s extensive local knowledge.

We offer tailored training sessions and educational resources to empower committees and owners.

Topics include:

  • Understanding body corporate legislation and responsibilities
  • Financial management for body corporate schemes
  • Practical guidance on resolving disputes.

Our goal is to ensure everyone involved has the knowledge to make sound decisions for the community’s benefit.

Community living can sometimes lead to disagreements between owners, residents, or committees.

Our team includes experienced mediators who ensure all parties are heard and guide the resolution process with fairness and professionalism.

Key features of our
strata management service.

Building managers at strata building

Compliance and governance

We ensure that all legislative requirements for your body corporate are met, helping your property stay compliant. Our team provides expert guidance on by-laws and rule enforcement, ensuring all residents adhere to community guidelines and legal obligations.

Civium body corporate manager on phone

Transparent communication

Keeping residents and committees informed is essential. We provide regular updates on community matters through clear and structured reporting. Our open channels for communication allow owners to easily raise queries, offer feedback, and find resolutions when needed.

Civium body corporate manager in meeting

Personalised service

Every community is different, and we tailor our services to meet your needs. We carefully match body corporate managers to each property based on expertise and community requirements. Our team takes the time to understand your building’s unique profile to provide the most effective management solutions.

Civium staff looking at plans

Local knowledge

We have a deep understanding of the local market and regulatory landscape. Our expertise spans across a diverse range of property types, ensuring we can deliver the right solutions for your community.

Finance management

Managing a body corporate’s finances requires expertise, precision, and forward planning.

At Civium, we simplify financial management by providing committees with accurate financial reporting, budget forecasting, and levy management. Our team ensures complete transparency so owners and committees can make informed financial decisions with confidence.

Strata building

Planning for the future is key to financial stability. We work with your committee to create realistic budgets and long-term financial forecasts that support your community’s growth.

  • Customised budgets based on property needs
  • Detailed sinking fund forecasting
  • Strategic financial planning for major projects.

Efficient levy collection and tracking are essential to maintaining financial health. We ensure levies are issued on time and payments are managed efficiently to prevent arrears.

  • Secure online payment options
  • Automated levy collection tracking
  • Proactive arrears management and follow-up.

Our team ensures that your financial processes meet all regulatory requirements, reducing risks and maintaining compliance with body corporate legislation.

  • Compliance with all legal financial obligations
  • Annual audits and reconciliations
  • Expert guidance to support financial decision-making.

Key features of our
finance service.

Civium staff managing finances

Smart savings strategies

We implement automation, group discounts, and data-driven forecasting to help communities reduce costs and manage finances more efficiently.

Civium client looking at phone

Financial accessibility

Owners can securely check their levy status and make payments through our owners portal,C-Hub, while committees have real-time access to financial data, income, and expenditure reports.

Civium accountant in meeting

Tailored financial management

We provide personalised financial management solutions, including custom reporting preferences, cash flow monitoring, and strategies to prevent deficits and maintain financial health.

Civium finance team

Proactive arrears management

Our structured arrears management system ensures timely levy payments with automated reminders and escalation processes, minimising financial risk for the body corporate.

Maintenance management

Maintaining the health of your building is critical to ensuring it ages well and retains its value.

At Civium, we provide structured maintenance plans that balance proactive capital works with immediate repair solutions. Our team works closely with trusted contractors to handle everything from routine servicing to urgent repairs, ensuring a seamless and cost-effective maintenance experience.

Strata building

We implement preventative maintenance plans to reduce long-term costs and ensure your building remains in excellent condition.

  • Regular inspections to identify potential issues early
  • Planned servicing for major systems and infrastructure
  • Compliance with safety and regulatory requirements.

We coordinate all necessary trades and service providers, ensuring you receive quality work at competitive rates.

  • Sourcing and managing contractors for all repairs and maintenance
  • Assisting with the setup of regular services, such as cleaning and landscaping
  • Ensuring all contractors meet compliance and insurance requirements.

Owners can easily lodge maintenance requests via our online portal, C-Hub.

  • The “Make a Request” feature allows owners to submit issues directly
  • Option to upload images or documents for quicker resolution
  • Requests go directly to our maintenance department for faster processing.

Alternatively, maintenance requests can be submitted via email if owners are not registered with C-Hub.

Key features of our
maintenance service.

Civium maintenance manager looking at financials

Maximising property value

We prioritise proactive maintenance planning to preserve and enhance the value of your property, ensuring long-term financial benefits for owners.

Civium building manager walking through strata basement

Maintenance strategies

Each building is unique, and our customised maintenance plans ensure the specific needs of your community are met efficiently and cost-effectively.

Civium maintenance manager in meeting

Cost efficiency

We negotiate the best rates with trusted contractors while maintaining complete transparency in work order management and invoicing.

Civium client on mobile owners portal

Technology-driven solutions

With our online owners portal, C-Hub, owners and committees have full visibility on maintenance requests, real-time updates, and financial tracking for greater control.

Insurance management

At Civium, your insurance needs are managed by a dedicated team with expertise in body corporate insurance.

We help prepare our clients for changes in regulations and industry trends, while securing comprehensive coverage at competitive rates from our network of reputable brokers. Our knowledge of state-specific insurance regulations ensures your building receives comprehensive and cost-effective coverage tailored to its risk profile.

Strata building

Ensuring your property has the right insurance coverage is essential. We assist in sourcing and renewing policies tailored to your community’s needs.

  • Access to leading body corporate insurance providers
  • Comparative policy analysis to secure the best coverage
  • Compliance checks to ensure policies meet all legal requirements
  • Guidance on selecting excess levels that align with your financial strategy.

Managing insurance claims can be complex, but our dedicated insurance team provides hands-on support to make the process seamless and efficient.

  • End-to-end claims management and submission
  • Advocacy to ensure fair and prompt claim settlements
  • Coordination with brokers, insurers, and legal representatives
  • Assistance in navigating claims disputes and ensuring the best outcomes for owners.

In collaboration with our facilities management and maintenance teams, we proactively assess and mitigate potential risks to reduce the likelihood of claims and keep insurance costs under control.

  • Guidance on fire safety, cladding risks, and building defects
  • Assistance in implementing preventative maintenance strategies to reduce insurance premiums
  • Support in meeting compliance standards across different states and territories.

Key features of our
insurance management.

Civium maintenance manager speaking with client

Risk assessments

We collaborate with our facilities and maintenance teams to conduct risk evaluations to identify vulnerabilities and implement strategies that protect your building from potential hazards.

Civium team member in meeting

Simplified management

Our dedicated team streamlines the entire insurance process—from policy selection to claims—so committees and owners can focus on their community without administrative burdens.

Civium insurnace manager on phone

Advocacy and support

We provide expert guidance throughout policy renewals, claims, and compliance processes, ensuring your interests are protected and that you fully understand your coverage options.

Civium insurance manager taking notes

Industry expertise

Leveraging our national presence and industry expertise, we help body corporate communities navigate legislative changes and market fluctuations that impact insurance costs.

Civium client looking at owners portal on mobile

Our owners portal,
now optimised
for mobile.

Insights
Learn more about body corporate.

See how we’ve
made a difference.

Tegan has been incredible in her support of us and especially in the last crucial, 24 hours of this critical activity. She didn't miss a beat. Please accept our appreciation and thanks.

Owner & Resident

I would like to thank a true professional in Nicole Smith in providing a smooth and pleasant running of our complex. Nicole has an excellent style of communication skills and responds quickly to any queries that may arise. Nicole has given great knowledge to me as chairperson. I very much appreciate her supporting role and help.

Committee Chairperson

Tegan & Elizabeth are great to work with and are very knowledgeable.

Owner & Resident

Kuraby QLD

Nicole, all of your hard work is blowing my mind and is not going un-noticed, I am so happy that I engaged with Civium to take care of this place. I appreciate you and all you are doing to get our complex back to a safe and reasonable state.

Owner

Tegan has been working with me since I started property management last year. She has shown a great amount of patience and is well experienced in building requirements and communicating with body corporate. She has made my work a lot easier and is always willing to help.

Property Manager

We recently moved to Civium from a body corporate manager that we were very unhappy with. General Manager Elizabeth Juric was my initial contact at Civium. She was very easy to deal with and made the transition very smooth. Nicole Smith has been appointed to manage our body corporate. She has been a breath of fresh air. She is very knowledgeable and down to earth. She has been very helpful in answering all my questions.

Owner

Tegan is an absolute dream to work with! She is efficient, friendly and does exactly what she says she is going to. I work with many different body corporate companies on a regular basis who often require frequent follow-up however have been blown away with Tegan's service. I would have no hesitation in recommending Civium and Tegan especially.

Letting Agent

I’d like to commend Nicole Smith at Civium. She manages our Body Corporate with professionalism & is very attentive to committee correspondence. I very much appreciate her overseeing our group.

Owner

Elizabeth has a wealth of knowledge in this field, which she generously shares. Elizabeth is kind, thoughtful and patient. She is as mindful of our financial resources & capabilities as she is of Civium's. As further evidence of the high regard that our committee and myself personally hold for Elizabeth, this is the first time that I have ever given a public written commendation for anyone.

Owner

Having worked with Ella Creighton and the Civium Strata Brisbane team now for many years, I cannot fault their service. Ella and her team are true professionals who go the extra mile to ensure that their clients receive tailored service, specific to their needs. No query is too great and representative assistance is provided every step of the way. Thank you Ella for always providing prompt and experienced solutions to achieve the best possible outcome.

Owner

I have only ever had positive interactions with Civium. However in particular I love having Nicole as my body corporate manager. She's very knowledgeable and always willing to help.

Owner

All my dealings with Civium Strata Brisbane have been of a positive nature. My contact Ella Creighton always acts in a professional manner and offers fast, efficient and very capable services. I would highly recommend this company to any fellow Body Corporates. Big thanks to the team at Civium, in particular Ella.

Owner

I wanted to share my recent experience with Civium, and in particular with Amy Webster. Amy’s customer service was excellent and she went above and beyond to answer all of my questions, no matter how big or small they were! She is an asset to the team at Civium and I trust her valuable knowledge and advice.

Owner

We contacted Civium Brisbane Office as we were not satisfied with our current manager. After a quick one on one class, I learnt more in 10 mins than the 3 years with the current manager. We have now approved Civium. Thank you to Elizabeth for your time and knowledge.

Owner

Working with Susan Shambrook as our body corporate management has been an absolute pleasure. Susan's professionalism, attention to detail, and prompt communication have made our experience seamless. Her dedication to ensuring our complex runs smoothly and efficiently is truly commendable. I highly recommend Susan Shambrook for anyone seeking exceptional body corporate management services.

Owner

Excellent strata company, I have been using their services for our body corporate management for many years and never had a problem with them. Most importantly, their friendly, honest and professional service makes interactions very pleasant. Thanks again Civium.

Owner

Ella and the team have been absolutely fantastic, their knowledge, communication and delivery of information has been very professional for everything strata related. I have no hesitation recommending Civium as your strata management team if you want quality services and a great relationship.

Owner

I've been extremely pleased with the exceptional level of service provided by Civium Strata Brisbane. Their attention to detail and sense of urgency to provide a quality service to the client is second to none.

Owner

I can not recommend Ella and Susan from Civium more. They have been extremely helpful with all our strata requirements. They especially go out of their way to make sure you fully understand all the legality and requirements in all aspects. If you need a strata company, or find your current company hard to deal with, Civium is who you need.

Owner

A big thankyou to Sonam Yeshi who has assisted us greatly with our budgeting. He is courteous, polite and most of all responsive and informed.

Committee Chairperson

Extremely impressed with the support and pleasant responses from staff at Civium. I was particularly appreciative of the promptness of their responses to my requests.

Owner

Request a management proposal

Looking for new body corporate management for your property? We provide tailored, proactive solutions to suit your strata management needs.

No matter the size or complexity of your property, we’re ready to help. Simply fill in your details, and we’ll provide a customised proposal detailing our services.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*
Property address*

Key features of our
strata management service.

Building managers at strata building

Compliance and governance

We ensure that all legislative requirements for your body corporate are met, helping your property stay compliant. Our team provides expert guidance on by-laws and rule enforcement, ensuring all residents adhere to community guidelines and legal obligations.

Civium body corporate manager on phone

Transparent communication

Keeping residents and committees informed is essential. We provide regular updates on community matters through clear and structured reporting. Our open channels for communication allow owners to easily raise queries, offer feedback, and find resolutions when needed.

Civium body corporate manager in meeting

Personalised service

Every community is different, and we tailor our services to meet your needs. We carefully match body corporate managers to each property based on expertise and community requirements. Our team takes the time to understand your building’s unique profile to provide the most effective management solutions.

Civium staff looking at plans

Local knowledge

We have a deep understanding of the local market and regulatory landscape. Our expertise spans across a diverse range of property types, ensuring we can deliver the right solutions for your community.

Connect with us for more
news, updates and insights.