Managing facilities for
Canberra communities

Your property deserves comprehensive care. At Civium, we offer highly professional facilities managers equipped with the necessary skills to work with a building to ensure it’s compliant and all service contracts are up to date.

Whatever your building needs, our team is ready to deliver.

With our facilities services, we can work with owners and strata managers to support the health of their buildings.

Whether it’s regular maintenance, building management, or supporting the day-to-day experience of residents, our team can help your community.

Facilities management

We provide comprehensive facilities management, overseeing property maintenance, compliance, and operational efficiency.

Our facilities managers handle asset management, oversee capital works, and create preventative maintenance plans to ensure your property remains compliant, cost-effective, and well-maintained.

Building management

Our on-site building managers oversee daily operations, handling resident requests and coordinating repairs.

They ensure smooth operations, collaborate with strata managers, manage maintenance schedules, and conduct regular inspections for a proactive approach to building care.

Concierge

Our concierge service, with a welcoming and responsive on-site presence, supports residents’ everyday needs.

From greeting residents and visitors to coordinating deliveries, and managing building access, our concierge team assists strata communities by handling both administrative and operational tasks in collaboration with strata managers.

Project consultancy

We offer project management and consultancy services to guide strata communities though capital works and renovations.

Our team can provide valuable insights from planning to execution to help ensure projects are completed on time, within budget, and to the highest standards.

Comprehensive and integrated, we provide long-term value.

Civium’s facilities management division was founded to bridge the gap between traditional property services and the complex needs of facilities and building management.

Backed by two decades of property industry experience, our team delivers proactive solutions that maintain building functionality, increase operational efficiency, and protect your investment over the long term.

Our proactive approach keeps your property well-maintained.

Civium’s day-to-day operations focus on compliance and preventative maintenance of your building. We conduct routine inspections, address minor repairs before they escalate, and streamline operational processes.

Our dedicated facilities team ensures the following:

  • Regular checks on HVAC, plumbing, and electrical systems
  • Prompt repair handling to minimise disruption
  • Preventative measures to avoid costly emergencies.

By addressing issues early, we minimise downtime and create significant cost savings in the long term. Our focus on proactive maintenance helps you avoid costly, reactive repairs, keeping everything in optimal condition and saving time and resources in the long run.

We protect and increase your property’s long-term value.

Facilities management plays a vital role in maintaining and enhancing the value of your property.

Civium’s team delivers tailored strategies focused on both immediate and long-term improvements. These include:

  • Routine preventative maintenance to extend the life of key systems
  • Capital upgrades such as lift improvements or energy-efficient lighting installations
  • Periodic assessments to identify opportunities for enhancements.

By ensuring your property is well-maintained and updated, we prevent major failures and improve its marketability. This approach not only helps to retain tenants but also increases the property’s resale value, making it a more valuable asset over time.

We prioritise the comfort of both owners and residents.

At Civium, we understand that the well-being of owners and residents is an essential component of our service delivery.

We deliver exceptional service through:

  • Prompt and efficient responses to maintenance requests
  • Creating clear communication channels for both residents and owners to raise concerns or requests
  • Offering improvements like upgraded lighting, landscaping, and common area amenities to enhance the overall experience.

By ensuring a comfortable and well-maintained environment, we foster positive relationships, promote higher tenant retention, and protect the property’s long-term value for owners. This results in less turnover, stable rental income, and a more attractive property for future tenants.

We ensure your property meets all safety and compliance standards. Compliance and safety are integral to protecting residents and your investment. Civium conducts regular audits and ensures the property meets all local regulations.

Our approach includes:

  • Scheduled safety audits and risk assessments to identify potential hazards
  • Ongoing checks to ensure fire safety equipment is up-to-date
  • Full compliance with local building codes and occupational health and safety regulations.

By staying ahead of regulations and addressing safety concerns early, we mitigate risks and protect your property from legal or financial penalties. Our team ensures that all maintenance work is carried out in full compliance with current laws, providing peace of mind.

See how we’ve
made a difference.

I would like to express my gratitude to Hakan, the Building Manager of 28 University Avenue. I had requested the lifts to be activated on a Saturday, as we had a clinic on that day. Everything worked smoothly, and I had no issues. Hakan has been incredibly helpful, going out of his way to assist me with all my questions and requests over the past few months. I truly appreciate his dedication and support.

Practice Manager, Canberra Neurology

Canberra City, ACT

Civium has an amazing onsite team, who work well together. I have been impressed by how personable and knowledgeable they are. I very much appreciate how they listen, then indicate what action is appropriate, and follow through.

Resident & Owner

Parks, ACT

I would like to compliment Taylah and the maintenance team on their outstanding attention to maintenance issues I have raised with them in the past year. Absolutely everything I have requested has been attended to promptly by Taylah and the team and they are a credit to your organisation.

Resident & Owner

Queanbeyan, NSW

It’s been a breath of fresh air here in City Plaza, having Alex and Barry on board! It changed all the Executive Committee members' lives with positive inputs at last. Thank you for helping us through some difficult situations.

Resident & Owner

Canberra City, ACT

Management solutions
for strata communities.

At Civium, we bring strata and facilities management together under one roof to take a holistic approach to property care.

By working as one team, we streamline maintenance, improve coordination, and avoid silos. This integration means greater efficiency, cost savings, and consistent, timely service—all focused on protecting value and extending the life of your property.

Dedicated team

Our facilities team is exclusively dedicated to your property’s operational and compliance needs. With extensive experience in strata communities and the trades, we provide proactive management and responsive support to maintain your property’s long-term value and service efficiency.

Streamlined systems

Our purpose-built systems connect our facilities and strata management teams, so we ensure consistent reporting, real-time updates, and clear communication. This integration reduces duplication and ensures you always have accurate, centralised information to make better decisions for your property.

Cost efficiency

We focus on proactive maintenance to optimise costs and prevent unnecessary expenses. By addressing issues early, implementing preventative measures, and streamlining urgent repairs, we deliver real savings without compromising on quality or service.

Clear communication

Our facilities and strata teams work closely together, ensuring seamless communication and coordination. With expert input from both sides, we prioritise the best interests of owners and residents, keeping everyone aligned and informed at every stage.

Looking for facilities services?

Reach out to our team to find out more.

Gareth Halverson

Gareth Halverson

National Sales & Marketing Manager

Tarnee Lamb

Tarnee Lamb

Business Development Manager

Alex Boundy

General Manager - Facilities

Request a facilities management proposal

Whether you need ongoing maintenance or assistance with compliance, our team is here to help. We offer proactive, tailored solutions for strata management building of all sizes.

Whatever your needs, we’re ready to assist. Reach out today by filling in your details and we will we’ll provide a customised proposal detailing our services.

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