Strata Hub is an online digital platform created by the New South Wales Government to provide improved:
It is for all Owners and Residents of strata schemes in NSW. Annual reporting will be mandatory and from July, schemes will be able to register online through the Strata Hub portal.
Strata Hub will be used to ensure that the 83,000 strata schemes in NSW are correctly managed by allowing key information to be accessible and transparent. Strata Hub uses the information reported by schemes along with digital tools to facilitate intervention and support while allowing communication from emergency services, councils and regulators. Strata Hub requires annual reporting from every scheme with a fee of $3 per lot.
In 2022, all schemes that have held at least one AGM (Annual General Meeting) will need to complete their first Strata Hub report by the end of the year and from 2023 onwards reporting will be required to be done within three months of the AGM.
Strata schemes will have access to an online portal where the nominated person (secretary, chairperson or strata manager) will be able to do their annual reporting. Information that will need to be provided includes:
The NSW Government has ensured all information within the portal is protected by strict privacy and security measures. This includes the need for all user logins to be verified through proof of identity. Owner contact details are also restricted and will only be available to the chairperson, secretary, strata manager and building manager.
The information held within the Strata Hub will have different access levels with certain information only being available for a restricted audience.
Basic information that will become available to the public via the Strata Search includes:
As an owner you will need to be part of the strata scheme and register to have access to the strata porta. Information available to those registered within the scheme include:
Any other information you are required to report will only be accessible to Fair Trading or other government agencies if required