Moving home an be an exciting time but may take planning and management so as to minimise stress. Below is a helpful checklist to assist you with the move an ensure that the process goes smoothly.
|Company Name||Account Number||Reference Number||Contact Number||Done|
|Schools / Universities|
|Online Shopping Accounts|
|Lawyer (if applicable)|
|Centrelink (if applicable)|
GENERAL TENANCY AGREEMENT:
Verify accuracy of all particulars.
Monday – Friday 8.30am – 5.00pm
Is the most effective contact method to utilise, where possible please make this option your first choice. Your Property Manager’s direct email address appears on the business card provided.
To see your Property Manager in person please contact us to book a mutually agreeable time. The nature of our role regularly takes us out of the office and by making an appointment we can ensure we allocate a suitable time to meet with you.
If you don’t have email for communication, please phone 02 6162 0681.
Please complete, sign and return to our office within 14 days of the tenancy commencing date; as required by the Residential Tenancy Act 1997.
Your payment system brochure is provided in your pack
OUT OF HOURS EMERGENCY REPAIRS:
Please see your emergency repairs list and follow the instructions provided
GENERAL REPAIRS AND MAINTENANCE:
As per the Maintenance Policy all general repairs and maintenance must be forwarded to our office in writing so we are able to act accordingly. Provide as much information as possible of the repairs required.
The Property is inspected by our office twice a year.
You will be notified by email a minimum of 7 days prior to the appointment.
Office hours – If they are available you can borrow our office set, however they must be returned within the hour. Delays may require the changing of the locks at your cost.
After hours or lost keys – please contact a locksmith at your cost.
21 days notice in writing is required if you intend to vacate on the lease expiry date or after that date.
We advise all Tenants to ensure they have their own contents and public liability insurance, as they are not covered under the owner’s policies